- Information collected and purpose
When you visit our website, the following information will be processed automatically:
- The requested web page or download;
- The status of the request;
- The date and time when the customer accessed the website;
- The IP address of the website or the domain name of the device from which the customer accessed the website;
- The details of the operating system relating to the customers’ devices and web browser;
- Type of device;
- Unique device identification numbers; and
- Broad geographic location (i.e. country or city-level location).
All the cookies on our website are “session cookies” which will be automatically erased when you close the web browser. The “session cookies” sits in temporary memory and will not be retained after the browser is closed.
All “session cookies” do not collect information from your devices and will typically store information in the form of a session identification that does not personally identify the user.
Personal data provided by the customer
When customer create a personal account with us for the purpose of facilitating the purchasing process of our products, the customer is required to provide their personal data and any other information as required, during the signing-up process.
The following are a non-exhaustive list of personal information which we will process (but only if you have provided us with such information voluntarily):-
- Master data: name, age, gender, date of birth, citizenship, marital status, nationality, race, ethnicity, identification card / passport details, qualifications, photographs or other images, and voice recordings.
- Contact details: addresses, contact details and email address.
Although there may not be any personal data revealed when browsing through our website, there may still be certain technical and statistical information which will be made available to us via our internet service provider including but not limited to information such as cookies, IP address, domain name, time, date and duration of your visit.
You hereby agrees and represents that if any personal data relating to any third party (such as information of your next-of-kin, immediate relatives and/or any other related parties) is provided to us in any manner whatsoever through our website, such personal data is deemed to have been given by the respective third party with their consent, for the purposes as set out herein.
- Data Subjects’ rights in relation to personal data
All data subjects have the following rights in relation to the respective personal data:-
- Right to access, correct, update or request deletion of personal data;
- Restrict processing of personal data or request portability of personal data; and
- Object to the processing of personal data which have been processed unlawfully.
Although all reasonable efforts have been made to ensure that the information provided are up-to-date, all data users are encouraged to inform us of any changes relating to the personal data which were processed on our website. All data subjects are also requested to correct and/or amend the Personal Data to the extent, that it is incorrect.
- Use and sharing of personal information
Development and improvement of products and services
We will generally collect and use personal information to administer the services provided on our website. This will enable us to help you find information in a quick and easy way and to further improve the access and functionality of our website.
The collection and processing of such personal information will allow us to better understand the users of our services, where they come from and what contents are of particular interest to the users. We may use this personal information for analytical purposes internally and to better improve the quality, relevance of our products and services which includes future developments in respect of new features.
Marketing communication purposes
If so required, we may also use the personal information collected to contact the relevant merchants for marketing or promotional materials regarding our services. We may exchange or merge personal information with data obtained from third parties, for the purposes set out herein.
With your consent, we can send you emails with promotions and invitations to participate in prize contests, events, competitions or games of chance. If you choose to participate in one of these activities, we need your personal data to be able to organise this.
If you participate in any of these activities, we need your personal data to announce when you are a winner, to distribute the prizes and to measure the response to prize contests, events, competitions, promotions and or games of chance.
We process this information based on your consent, which can be withdrawn at any time.
Compliance with laws and legal obligations
Further to the above, we will process your personal data as appropriate or necessary:-
- under applicable law;
- to comply with legal obligations;
- to respond to requests from public and government authorities including public and government authorities;
- to enforce our terms and conditions and other applicable policies;
- to protect our operations;
- to protect our rights, privacy, safety or property, and/or that of yours or others; and
- to allow us to pursue available remedies or limit the damages that we may sustain.
- Links to other websites
We do not accept any responsibility or liability relating to the submission and processing of personal data to the other websites.
- Transaction Security Policy
This site uses Secure Sockets Layer (SSL) to ensure secure transmission of your personal data. You should be able to see the padlock symbol in the status bar on the bottom right hand corner of the browser window.
The URL address will also start with “https://” denoting that it is a secured webpage. SSL encrypts any data sent by you on our secure pages. Our server then reads the data using a private key. This means that your data, be it debit or credit card information or any other personal details, is turned into code that can only be decoded with the private key or password. All parts of the services that require you to enter personal data are secure.
However, the transmission of information via the internet is not completely secure. While we will endeavour to protect your personal data, we cannot guarantee the total security of any personal data that you have disclosed online. You hereby accept the inherent security implications of using the internet and agrees that we will not be responsible for any breach of security unless we have been in prior breach of the applicable laws, subject always to the limitations set out in any relevant terms and conditions.
We reserve the right to change and update the policy and these changes will be made when appropriate, in a timely manner. We encourage you to examine our policy from time to time to ensure you are aware of any changes we may have made.
- Retention of personal data
We will retain personal data that we have collected from you to the extent that there is an ongoing legitimate need to do so (i.e. to provide requested services and/or to comply with the applicable legal, tax, or accounting requirements).
When we have no ongoing legitimate need to process the collected personal data, we will either delete or anonymise it. If the foregoing is not possible (i.e. due to the storage of personal data in archives or backup servers), we will then securely store your personal data and isolate it from any further processing until the deletion is possible.
If you have any questions or concerns about our use of your personal data, please email to (firstname.lastname@example.org).